Strategic pathway determination for a state hospital in terms of an integrated facility management system

Abstract

The purpose of this study is to develop strategies to provide effective, efficient, and patient safety facility management in a public hospital. Exploratory sequential mixed method research design was employed. Quantitative approaches were used in the second stage of the investigation after qualitative methods in the first stage. The universe of the research consists of all the staff. The criterion sampling technique was applied during the qualitative phase. In the first phase 39 managers were interviewed individually as part of data collection process. To assess the priority of the need group, the AHP questionnaire was used to seven managers in ultimate decision-making positions during the second phase of data collecting. Finally, decision-makers should prioritize taking action to address the needs identified under the respective topics of emergency preparedness and business continuity, humanfactors, and communication, respectively. The environmental management and sustainability was determined as the last priority group.