The role of employee quality on the financial performance of the banks

Abstract

Financial institutions play a very important role for the national economy. These institutions bring together those who have surplus funds in the country and those who need funds. In this way, those who have surplus funds get interest income. In addition to the aforementioned issues, individuals and companies in need of funds can easily meet these needs through financial institutions. As can be seen, financial institutions both increase the speed of trade in the country and contribute to the increase of investments. This is an important factor in the economic growth of countries. As a result, financial institutions are vital to ensuring the sustainable growth of countries. The aim of this study is to investigate the effect of employee quality on financial performance of companies. In this context, the literature is examined in detail. As a result of the examinations obtained, it was determined how the employees can affect the performance of banks. On the other hand, how banks can improve their financial performance is stated.